Account and billing
Create an AgentGrid account, sign in to the desktop app, reset a password, and manage a Free or Pro plan.
The desktop app requires an AgentGrid account. Provider accounts for Claude, Codex, and other coding harnesses are separate: your AgentGrid account unlocks the product, while each harness continues to use its own CLI login or API credentials.
From download to an active desktop session
- Download AgentGrid from the public download page and install it; no account is needed to download.
- Open AgentGrid and sign in on the desktop gate with Google or email and password, creating your account if you don't have one yet.
- Verify your email when prompted; new email accounts must confirm the verification link before desktop sign-in succeeds.
- Install or authenticate the coding harnesses you want to use under Settings -> Agents.
Google sign-in opens the system browser, then returns the authorization result to the desktop app. Email and password sign-in can complete directly in the desktop gate.
Signing in to AgentGrid does not sign you in to Anthropic, OpenAI, Google, or another model provider. See CLI prerequisites for those provider-specific steps.
Password reset
Choose Forgot password? on the desktop sign-in screen. AgentGrid opens the reset flow on agentgrid.sh; complete the emailed reset link there, then return to the desktop app and sign in with the new password.
Account settings
Open Settings -> Account to see:
- The signed-in email address.
- The current Free or Pro plan.
- Subscription state, including renewal, cancellation, trial, or past-due status when applicable.
- Sign out.
Plan status refreshes when AgentGrid regains focus, so a checkout or billing change made in the browser appears when you return to the app.
Upgrade or manage billing
Free accounts see Upgrade to Pro in Account settings. Checkout opens in the system browser and is hosted by Stripe; payment-card details do not enter the desktop app.
Active Pro accounts see Manage subscription. It opens the account billing page and Stripe's billing portal, where you can update payment details or cancel. If you cancel at period end, Account settings shows the end date and access continues until then.
Troubleshooting sign-in
- Email not verified - complete the newest verification email, then sign in again.
- Google redirect error - make sure the desktop app and website are current, then retry from the desktop sign-in screen rather than reusing an old browser tab.
- Password rejected - use Forgot password? and complete the newest reset email.
- Plan did not update - bring AgentGrid back to the foreground or reopen Settings -> Account to refresh entitlement state.
For credential storage and telemetry boundaries, see Security and privacy.